Intro to Chatty
Info
Who can use Chatty?
- Chatty is available on Shopify App Store for all Shopify store plans
Chatty helps you communicate directly with visitors on your website, solve their problems, and guide them through their shopping experience towards making purchases.
Chatty is not another chat platform.
Chatty is your best AI sales assistant.
Setting up Chatty is as straightforward as it gets. With a few simple steps, you'll be ready to:
Live chat
- Enable live chat with customers
- Set up various contact methods: WhatsApp, Messenger, etc.
- Invite team members to manage conversations together
AI chatbot
- Enable AI assistant for 24/7 support
- Train AI with data about your stores & products
- Customize your AI assistant with brand image, voice & tone
Help center
- Build a self-serve knowledge hub with common questions and answers
- Show FAQs page and section in chatbox with customized theme
- Translate FAQs into multiple languages
For your kickstart
Get more assistance
If you have any further concerns, search your topic on this page (hit Ctrl K for quick search) or look through our Frequently Asked Question list.
Our Customer Success team is also offer 24/7 assistance via email and live chat.